Reservations Policy
Reservations can only be accommodated through Open Table. If you have an inquiry for a reservation for a big party (12 people and more) please send us an email at reservations@yamasatx.com
To ensure a smooth and enjoyable dining experience for all, we must be open about our limitations due to the high volume of visitors and constant foot traffic. While we cannot guarantee seating precisely at the time of your reservation, rest assured that we do not wish to cause delays or rush anyone during their meal.
We count on the common sense and understanding of our patrons to recognize that others may be waiting to be seated after them. Our primary goal is to minimize any waiting time and provide you with a pleasant dining experience. We are diligently working with Open Table and our team to optimize the process and ensure a smooth dine-in experience for everyone. Thank you for your cooperation and support in making our restaurant a welcoming place for all.
Respectful Dining Policy
At our restaurant, respect and courtesy are of utmost importance. We always strive to provide the highest level of hospitality to all our guests. We believe that respect and courtesy should be a two-way street, where our staff treats you with utmost respect, and we appreciate the same from our valued patrons. We reserve the right to refuse service to those not aligned with our mission and values. Our goal is to create a warm and welcoming atmosphere for everyone, and we appreciate your understanding in maintaining a positive dining experience for all. Thank you for your cooperation and support.
Restaurant Reservation Weather Policy
Our restaurant is dedicated to providing an exceptional dining experience, regardless of weather conditions. This policy specifies our guidelines for managing reservations when faced with adverse weather, as well as our cancellation policy under normal circumstances.
This policy applies to all reservations at our restaurant, including both indoor and outdoor seating arrangements.
Policy Details:
Weather-Related Cancellations:
Our restaurant does not cancel reservations due to weather unless mandated by local or state authorities for safety reasons.
Guests are encouraged to consider weather forecasts when making reservations, especially for outdoor seating.
Outdoor Seating and Weather Impact:
Outdoor seating is subject to weather conditions. If adverse weather like rain or extreme heat occurs, we will endeavor to accommodate guests indoors, subject to availability.
If indoor seating is not available, guests may reschedule their reservation for another date or cancel without penalty.
General Cancellation Policy:
All cancellations, regardless of cause, must be made at least 24 hours prior to the reservation time. Cancellations made less than 24 hours before the reservation time will incur a $25 cancellation fee per person, which will be specified at the time of booking.
Reservation Rescheduling:
Guests impacted by adverse weather conditions, or for any other reason, have the option to reschedule their reservation without additional charges, provided they notify the restaurant at least 24 hours in advance. Rescheduling is subject to table availability and operational hours.
Communication:
Guests with concerns about weather impacts on their reservation are encouraged to contact the restaurant directly. Our team will provide information about seating availability and potential adjustments.
Notifications of any mandatory closures or changes in operational hours due to extreme weather will be communicated through our official website and social media channels.
The restaurant is not liable for any inconvenience, expense, or damage resulting from the cancellation or delay of reservations due to weather conditions.
We aim to ensure the comfort and safety of our guests while offering flexible solutions during adverse weather conditions. Our restaurant appreciates your understanding and cooperation in adhering to this policy, which helps us manage reservations effectively and continue providing memorable dining experiences, regardless of the weather.